Refund and Returns Policy
Effective Date: December 24, 2024
At Smart TV Solutions, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you can return the product under the following conditions:
Return Period:
You have 30 days from the date of purchase to initiate a return.
Eligibility for Returns:
- Items must be in their original condition, unused, and in the original packaging.
- Proof of purchase (receipt or order confirmation) is required for all returns.
How to Initiate a Return:
- Contact our customer service team at support@smarttvsolutions.com or call (313) 555-0199.
- Provide your order number and reason for the return.
- Follow the instructions provided for shipping the item back to us.
Refund Process:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within a certain number of days.
